same problem....terrible booth area, one toll booth open on one end, and one ez pass booth opened on the other end...there was NO WAY to get all the way over to pay with all the traffic..we were stuck in our lane, and all we could do was , very slowly, drive thru the ez pass booth....so for all the booths in between that were CLOSED, I guess this administration fee covers the tolls that would have been collected had they had enough respect for those of us visiting Pa., to OPEN the booths so we had a chance to HONESTLY pay our $6.60 toll.....what a joke!
This reviewer shared experience about pricing issue and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Pa Turnpike. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
Also, you can continue reading comments about Pa Turnpike.
Check out the best and the worst companies in Transport category for more informed decision or compare Pa Turnpike to other companies on our site.