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1.6 Based on 14 reviews
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I'm a long time EZ Pass customer in good standing with a positive account balance and a working transponder in all of my vehicles yet I've recently received several toll violations and "Toll by Plate" notices from them. I sent letters of appeal and provided my EZ Pass account number and transponder number(s) asking them to simply charge my account for the appropriate toll amounts. I have no idea why the transponder was not read (it works... Read more

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2 days ago we turned our RV onto the on ramp and saw a sign saying ez pass only. We are from San Diego where the government maintains the roads and taxes gas to do it. There is no backing up an RV on an onramp. I called ez pass after finding it on Google. After being on hold for 20 minutes, I was told to " not go to the pay cash booth". I would be charged the entire fee plus receive a fine in the mail. "Just accept the fine." We have left... Read more

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PA turnpike is horrible. No one always had cash on hand. Its 2016!

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Fix your roads I can not believe you charge people go run these roads bump after bump crazy!!!!!!!

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I'm from Indiana. I went to Pennsylvania this year over several other choices. The reason was the rich history, the mountains, and the theme park. Instead of talking about how nice all of those places was, this is what I took away from Pennsylvania....it is not worth seeing more than once. If you have a family...beware. The PA turnpike bleeds tourist dry. I have been in other countries along with almost all of the lower 48 states. In 5... Read more

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from ohio. traveler into pa just a short distance. checked my ezpass acct when I got home, pa turnpike charged my pickup as a class 5 for the entire length of the turnpike. I called and went through all the steps to get my money back. few days later got a seperate letter with a picture of my truck where it didnt read my transponder. called again they said I need to prove my truck is not a 40k lb semi even tho they have my picture. still no... Read more

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Surrounding states have lower turnpike toll costs for two wheeled motorcycles. PA turnpike does not. It's about time to get your commisdion's *** in-gear and keep up with the truth. Motorcycles have much less impact on the road surface. OH, NY, NJ all have lesser toll costs for motorcycles. You rip us off.... That's why I go Rt. 322 to I -80 to go from Carlisle to Butler, PA to avoid a $42.00 + round trip. It's with the 60+ extra miles/time on... Read more

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I called to explain to them that I was sent several EZ Pass violations in error. I was told that my EZ Pass was reported lost /stolen. Since my EZPass is from NJ I decided to call them & find out what was going on. Was then told pay NJ EZPass that "no your pass wasn't reported lost / stolen & as a matter of fact is in good standing w/ a positive balance. A fact that I had thought from the beginning because I had my most recent acct. statement... Read more

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While it took the 3rd representative to believe me and NOT accuse me of going through the EZPass ONLY lane, the matter was resolved. I did have to provide them the location of where I got on, and, using the online calculator, the exact toll amount. Evidently I went through at the time where the attendant likely went on break and made it a EZPass ONLY lane. For those interested: the lane you went through is recorded on your violation but they... Read more

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I'm from the KCMO area and we were on vacation in Pennsylvania. 3 weeks after returning I received a violation notice for 59.30 for allegedly going through an EZ Pass lane without an account. A very good shot of our car was on the notice. I called and talked to a PA Turnpike representative and found out that I HAD, in fact, gone through the CASH/EZPass lane. They have NO cash only lanes - 2 EZPass lanes and 3 CASH/EZPass lanes. They also... Read more

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