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1.7 Based on 10 reviews
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I called to explain to them that I was sent several EZ Pass violations in error. I was told that my EZ Pass was reported lost /stolen. Since my EZPass is from NJ I decided to call them & find out what was going on. Was then told pay NJ EZPass that "no your pass wasn't reported lost / stolen & as a matter of fact is in good standing w/ a positive balance. A fact that I had thought from the beginning because I had my most recent acct. statement... Read more

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While it took the 3rd representative to believe me and NOT accuse me of going through the EZPass ONLY lane, the matter was resolved. I did have to provide them the location of where I got on, and, using the online calculator, the exact toll amount. Evidently I went through at the time where the attendant likely went on break and made it a EZPass ONLY lane. For those interested: the lane you went through is recorded on your violation but they... Read more

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I'm from the KCMO area and we were on vacation in Pennsylvania. 3 weeks after returning I received a violation notice for 59.30 for allegedly going through an EZ Pass lane without an account. A very good shot of our car was on the notice. I called and talked to a PA Turnpike representative and found out that I HAD, in fact, gone through the CASH/EZPass lane. They have NO cash only lanes - 2 EZPass lanes and 3 CASH/EZPass lanes. They also... Read more

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I never see such high toll rate , almost 40 dollars charge for a toll in turnpike, PA, shame on you, you are thieves. Yall should get fired, i went through that way by mistake, bcs i follow my GPS, i usually try to avoid toll, some how i found myself there, but i was very disappointed that i have to pay almost 40, for one toll, The government should investigate those ppl and find out what's wrong with them. Is this a special toll that bring to... Read more

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June 14 2016 is not a holiday in United States and not a holiday in Pennsylvania. However, when you call 1 800 331 3414 to speak with custmer service rep the automatic message claims that they are closed in observance of holiday. PA government is intentionally avoiding speaking with custmers who were wronged by them in order to keep the stolen money. Not only the PA roads were worst I have ever seen in the nation, their toll rate which I paid... Read more

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I travel the pike all the time. I was a cash customer for a long time and never had an issue. As long as you read the signs and don't enter or exit in an "EZ pass tagholder" only lane or ramp you will be good. I have since acquired an EZ pass. My savings on the discounted rate are well worth switching from cash. I will continue to use the turnpike every chance I get as it makes the trips much smoother. The problem I noticed is that GPS devices... Read more

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same problem....terrible booth area, one toll booth open on one end, and one ez pass booth opened on the other end...there was NO WAY to get all the way over to pay with all the traffic..we were stuck in our lane, and all we could do was , very slowly, drive thru the ez pass booth....so for all the booths in between that were CLOSED, I guess this administration fee covers the tolls that would have been collected had they had enough respect for... Read more

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Drove from Ohio to Lancaster on PA turnpike. I'm from the mid-west so I don't drive that way very often. I got off and on again several exits along the way, getting a ticket and paying an attendant each time always with cash. The entire round trip cost me over $50! I went back to my home state and about a month later received a bill for Toll violation. Huh?? I stopped and paid an attendant each time. I guess they think they think they can... Read more

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I'm a lyft driver, today I picked up a customer Doylestown train station he missed his train and I had to take him to the airport in Philadelphiacomma or not travel off of Dresher road we entered into the turnpike entrance.upon entering the entrance there was no purple signs of any type or indication to take a ticket or stating that that particular entrance was EZ Pass only.the toll Gates that gave out tickets were not functioning they looked... Read more

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Got an invoice the mail for $6.75 to go over the bridge. The toll there said keep moving. Picked up a ticket 3 miles later at a toll. Customer service is a joke too. The girl I spoke too was so rude. Read more

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